Frequently Asked Questions

What is your return policy?

• We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service for return instructions.

How long does shipping take?

• All orders received before 2pm will be sent out that day.  Our stand delivery service is 2-3 days, but you can select express delivery of 1-2 days at checkout

Do you ship internationally?

• Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.

How can I track my order?

• Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. 

What payment methods do you accept?

• We accept all major credit cards, PayPal, and Apple Pay.We accept all major credit cards, PayPal, and Apple Pay.

Can I change or cancel my order?

• If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been despatched, we cannot make changes.

Do you offer gift cards?

• Yes, we offer gift cards in various denominations. They can be purchased on our website and are delivered via email.

How can I contact customer service?How can I contact customer service?

• You can reach our customer service team via email at help@cgcinteriors.co.uk or by phone at 0161 706 0188